PRIVACY PROTECTION

MAZINA'S PRIVACY POLICY

1. MAZINA brand Mazula Katalin Veronika E.V handles your personal data. This means that we are responsible for the handling and protection of your personal data in accordance with the applicable regulation.

2. WHAT IS PERSONAL DATA? To be truly specific: according to the GDPR, “personal data” means information about any identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, a place of residence, an online identifier or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity; .

3. HOW TO COLLECT YOUR PERSONAL INFORMATION? We collect your personal information when you register for our website or provide contact information in our store, subscribe to our newsletter, respond to a survey or any marketing communication, make a purchase online or simply search the website.

4. WHAT USE IS USED FOR DATA? We use your information (collected online or in person) to manage your user registration, process and fulfill your order, respond to inquiries, and send you customized communications, including other relevant marketing materials related to our business, new products, and brand.
5. LEGAL BASIS FOR DATA PROCESSING. The legal basis for the processing of data in Hungary may arise for various reasons. Among other things, the most important thing is that we need to process your data so that we can fulfill the contract between you and you when you register and purchase, or when you use our services or features. While there are a few other aspects to the processing of your information, such as our interest in being able to answer and address your questions if you have given us your consent. (especially if we send you our newsletter.)

6. SHARING PERSONAL INFORMATION. We will share your information with external service providers located within the European Union with whom we have entered into an agreement to provide assistance or support to us.

7. YOUR RIGHTS. You have the right to access, correct or delete your personal data. In some cases, you may have other rights, such as protesting us against the use of your data or its portability, which we will explain in detail below.

To learn more, we encourage you to read our privacy policy below, which covers all relevant aspects of how we process and use your personal information and related rights.

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PRIVACY POLICY

1. OUR PRIVACY POLICY

1.1. This document provides information on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“ GDPR ”). ) In accordance with Regulations 2016/679 of the European Parliament and of the Council and Article CXII of 2011 on the right to information and freedom of information . (hereinafter referred to as “ the Data Protection Act ”).

1.2. This Privacy Policy contains all relevant information regarding the use of personal information by users (“ Users ”), whether you contact us online or in person at our store

1.3. We undertake to be fully transparent during the data processing process and to inform you of what we do with your personal data, as it is very important for us to understand the consequences of the use of your data and the your rights to your data.

(i) make this Privacy Policy available on our website, which contains all relevant information about your use of your data and your rights, to allow you to check at any time you deem appropriate, and

(ii) upon request, we will provide additional information about certain processing operations of your data.

2. WHO ARE WE?

2.1. If you contact our website, www.mazina.eu, Mazula Katalin Veronika E.V (registered office: HU-1122 Budapest, Krisztina körút 31-33 mezzanine 9, registration number: 55808334 (“ We ”) will act as your data handler.

2.2. As data controller, we have the right to determine how and for what purpose the personal data provided to us is processed. However, as the authority is responsible, we, as data controllers, are responsible for implementing the appropriate technical and organizational measures to ensure that our personal data is processed in accordance with the GDPR.

3. WHAT IS PERSONAL DATA AND HOW TO COLLECT IT?

3.1. The GDPR defines “personal data” as information relating to any identified or identifiable natural person (“data subject”); an identifiable natural person is one who is directly or indirectly identifiable, in particular by reference to an identifier, such as name, identification number, place of residence, online identifier or one or more physical, physiological, genetic, mental, economic, cultural or social identities of that individual.

3.2 Collect your personal information when you register for our website or provide contact information in our store, subscribe to our newsletter, respond to a survey or any marketing communication, make an online purchase or simply search the website.

3.3. When we ask you to fill in your personal information before you access any of the features or services on our website, we will always mark certain fields as mandatory. Without this information, we would not be able to provide the service you requested or allow you to access the feature in question (e.g., if you do not provide your address, we will not be able to arrange delivery of your purchased products). Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or use these services or features.

4. WHAT DO WE USE YOUR DATA FOR?

4.1. We collect and use different types of personal information depending on the purpose for which our data is processed. The personal information we collect falls into one of the following categories:

(i) personal data concerning your identity (eg name, language, contacts, etc.);

(ii) personal data related to the transaction (e.g.payments, card, information on purchases, orders, returns, etc.);

(iii) personal information about your contact, geographic location, and / or browsing information (e.g., your IP address, location, etc.);

(iv) commercial information about you (e.g. if you have subscribed to our newsletter),

(v) information about your tastes and preferences based on your browsing history on our site.

4.2. Collect and use your personal information for the purposes listed in the first column below:

GOAL

DATA TYPE

DESCRIPTION

1. Manage user registration on the site

Personal information about identity:

· name;

· home address;

· e-mail;

· phone number;

· Billing address.

If you choose to become a registered user of our website, we will need to process and store your information in order to identify you as a user and provide you with access to various features, products and services.

2. In order to fulfill the sales contract concluded with us through the website

Personal information about your identity:

· name;

· email;

· home address / billing address.

Personal information about the transaction:

· payments;

· Credit / Debit Card Details

· information about your purchases;

· information about your returns;

· Order details.

Personal information about geolocation and browsing data:

· IP address;

· Geolocation.

This purpose involves the processing of data, mainly:

· Contact you for updates / notifications regarding contractual features, products or services, including delivery notifications and quality surveys, to get a clear picture of the user experience;

· Manage and facilitate the payment of purchased products, regardless of the payment method used (eg save credit or debit card details on request to speed up the subsequent payment process);

· Control and prevent fraud against you and us during the purchase process (e.g. if someone tries to buy something with your account that you access from an unusual geographical location through our website);

· Send invoices for purchases made through the website;

· Ensure that you are able to use other available features or services.

3. Contacting us if you have any questions about your order, the products ordered, shipping or return

Personal information about your identity:

· name;

· email;

· phone number;

· Home address / Billing address.

Personal information about the transaction:

· payments;

· Credit / Debit Card Details

· information about your purchases;

· information about your returns;

· Order Details

Should you have any questions regarding your order or return it, our customer service will be happy to assist you, but without your personal information we would not be able to contact you and fulfill your requests.

To this end, we limit our data processing to strictly necessary personal data.

4. Sending you newsletters, offers and other marketing materials to suit your interests and needs

Personal information about identity:

· name;

· date of birth;

· email;

· home address / billing address.

Information about your tastes and preferences based on the browsing history of our website:

· Browsing history and behavior on our website;

· Your purchase history.

When you sign up for our newsletter, we process your personal information to manage your subscription and send you personalized information about our products or services via email.

Please note that in order to submit personalized marketing materials, we need to analyze your profile and browsing / purchasing history as part of our data processing to determine your preferences to understand which products and services best suit your style and send you relevant messages accordingly. .

Please note that you can unsubscribe from our newsletter at any time by sending an email to info@mazina.eu or by clicking the "unsubscribe" button at the bottom of our newsletter.

5. Carrying out promotional actions (eg organizing competitions)

Personal information provided to us as part of the promotion.

By participating in any promotional activity, you authorize us to process the personal information you share with us, depending on the promotional activity, and to communicate it through various media, such as social networks or the website itself.

If we organize a promotion, we will always make the terms and conditions available and inform you of the extent and rules of our data processing activities that have affected the personal data provided to us.

6. Analysis of the usability and quality of our website

Browse data

When you visit our website, we process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our website and to allow us to make improvements.

In addition, we occasionally conduct unanimous quality surveys and actions to learn how well our customers and users are satisfied, and to identify areas for improvement.

5. LEGAL BASIS FOR DATA PROCESSING.

Under applicable law, no personal data may be processed without a valid legal basis. The legal basis for our processing depends on the purpose for which the personal data is processed.

The following table summarizes the legal basis for our data processing.

GOAL

LEGAL BASIS

1. Manage user registration on the site

We process your personal information with your consent by accepting our privacy policy at the time of registration and as it is necessary to fulfill our contract or to take steps at your request before concluding the contract.

2. In order to fulfill the sales contract concluded with us through the website

We process your personal information because it is necessary to fulfill our contract or to take steps at your request before concluding the contract.

Certain processing of data related to the purchase process is activated only because you request or allow it, as is the storage of payment (card) data for future purchases. In these cases, the processing of your data is supported by your consent.

We believe it is in our legitimate interest to perform the necessary checks to detect and prevent possible fraud when making a purchase. The processing of this data is very positive for all participants when a purchase is paid for, and especially for you, as it allows us to take measures to protect you against attempts to defraud third parties.

3. Contacting us if you have any questions about your order, the products you have ordered, shipping or return.

We believe it's in our best interest to answer your questions about your order.

In addition, the processing of this data for this purpose is in your best interest as long as it allows us to provide you with appropriate assistance and answer your questions. Consequently, when you contact us, in particular in connection with events related to your order or the product / service you have acquired through the website, the processing of your data is necessary for the fulfillment of the purchase contract.

When the problem is related to the exercise of your personal data rights or claims related to our products or services, the processing of the data to comply with our legal obligations is legally permitted.

4. Sending you newsletters, offers and other marketing materials to suit your interests and needs

We process your personal information with your consent, accepting the receipt of marketing materials and personalized information through our website or in person.

In order to submit customized information, we believe that we have a legitimate interest in profiling with the information available to you (e.g.browsing, preferences or purchase history) and the personal information you provide, such as your age or language, as the processing of this information also benefits you because it allows you to improve the user experience and access the information according to your preferences.

5. Carrying out promotional actions (eg organizing competitions).

We process your personal information with your consent, accepting the receipt of marketing materials and personalized information through our website or in person.

6. Analysis of the usability and quality of our website

We believe that we have a legitimate interest in analyzing the usability of the site and user satisfaction, as the processing of this data is also beneficial to you because the goal is to improve the user experience and provide a higher level of service.

6. HOW LONG DO WE KEEP YOUR DATA?

In general, we will process your personal information for as long as is necessary to achieve the purposes set out in this Privacy Policy or as required by applicable regulations. Consequently, the time for which the data are stored depends on the purposes for which the data are processed (and partly on the legal basis of data processing), as summarized in the table below:

GOAL

DATA PROCESSING TIME

1. Manage user registration on the site.

We will process your information as long as you remain a registered user until you decide to delete your account.

2. In order to fulfill the sales contract concluded with us through the website.

Your data will be processed for the time necessary to fulfill the sales contract, including possible refunds, the complaint period, or as long as there are claims related to the purchase of the product in question.

If we process your data for this purpose with your consent (eg your credit / debit card details), we will process your data until your consent is revoked or your account is deleted.

3. Contacting us if you have any questions about your order, the products you have ordered, shipping or return.

We will process your data for the time strictly necessary to complete the request or the request, but at least until the return and warranty period expires.

4. Sending you newsletters, offers and other marketing materials to suit your interests and needs

We will process your information until you unsubscribe or unsubscribe from the newsletter, or otherwise withdraw your consent.

5. Carrying out promotional actions (eg organizing competitions)

Unless otherwise specified in the specific privacy policy of a particular promotion, we will retain the information for a period of six (6) months from the last day of the promotion.

6 Analysis of the usability and quality of our website

We occasionally process your data for the duration of a particular quality operation or survey, or until we anonymize your browsing data.

In addition to the above, please note that although we will only process your data for as long as is strictly necessary to fulfill that purpose, we will then, in the interests of our legitimate interests, store and protect your personal data in accordance with applicable law for the time being. liability may arise. As soon as the deadline for each possible action expires, we will delete your personal information accordingly.

7. SHARING PERSONAL INFORMATION

In order to provide our services to you, we may use the services of external service providers who may act as processors of your personal data in order to process and process your personal data for specific purposes, in our name and on our instructions.

External service providers who provide support for the services we offer you are

(i) Logistics and shipping partners, service providers to deliver the product you purchase on our website;

(ii) Payment Service Providers and other financial institutions to process payments initiated by you on our website;

(iii) An email provider platform to facilitate post-purchase communication with you and the sending of marketing materials and promotional activities;

(iv) Technology Providers;

(v) Other external service providers involved in data management.

Our data processors process personal data in accordance with the data management agreement between our company and the data processor, as long as they are required to retain your data in accordance with applicable data retention laws. The data processor may not use another data processor without our prior special or general written permission.

8. YOUR RIGHTS

First of all, in order to guarantee your rights to your personal data, we undertake to keep your personal data confidential and to assist you in exercising your rights throughout the processing of your data.

If you have any questions about your privacy, want to exercise your rights or file a complaint, please contact us at info@mazina.eu. If we deem it necessary to identify you, we may ask you to provide a copy of your proof of identity.

In accordance with the applicable rules, regardless of the purpose or legal basis of the processing, you have the following rights in relation to the processing:

  1. Right to information

You have the right to information about the processing of your personal data, so you have the right to request information from us about how we handle your personal data and what rights you have in this regard.

  1. Access right

You can ask us at any time to give you access to the information we have about you.

  1. Right of Correction

You have the right to ask us to correct inaccurate personal data about you without undue delay and, taking into account the purposes of the processing, you have the right to fill in incomplete personal data, including by submitting an additional statement

In addition, please note that as a registered user, you are responsible for providing true and correct personal information. If your user information is incorrect or out of date, you can access the appropriate personal information section of your account and change or update your personal information through our website.

  1. Right of cancellation (“right to forget”)

You may request the deletion of your personal information and, at your request, we will delete your personal information without undue delay if it is no longer required for the purposes for which it was collected or otherwise processed.

  1. Right to Restrict Processing

You have the right to request a restriction on the processing of your personal information if:

(i) disputed the accuracy of your personal information and then allowed us to verify the accuracy of your personal information for a period of time;

(ii) the processing is unlawful but opposes the deletion of personal data and instead requests that they be restricted;

(iii) we no longer need your personal information for processing, but you are requesting it to establish, enforce or protect legal claims

(iv) has exercised its right to object to the processing of data, verifying that our legitimate reasons override yours.

If the processing of your personal data is restricted, we will only use this personal data, except for storage, with your express consent, to make legal claims, for important public interest reasons of another natural or legal person, the European Union or a Member State.

  1. Right to withdraw consent

If we process your personal information with your consent, you have the right to withdraw such consent at any time.

  1. Right to data portability

Provided that your data is processed with your consent or based on the need to perform the contract, or if the processing is automated, you have the right to request and receive your personal data in a structured, commonly used and machine-readable format, which provided to us to forward them to another data controller.

  1. Right to protest

If the processing of your data is based on our legitimate interests, you have the right to object to the processing of the data.

  1. Automated decision-making and profiling rights

You have the right to ask us not to apply to you decisions that are based solely on automated processing (including profiling) if such decisions would have significant legal or other consequences for you.

Finally, we inform you that you have the right to submit a claim to the Hungarian Data Protection and Freedom of Information Authority (address: H-1125 Budapest, Szilágyi Erzsébet fasor 22 / C .; email: ugyfélszolgalat@naih.hu; website: http://naih.hu/ ), the responsible data protection regulatory authority.

9.HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

Your personal information is located behind secure networks and is only accessible to a limited number of people who have special access rights to such systems and are required to keep personal information confidential.

For security reasons, we may periodically scan the Site for vulnerabilities and other vulnerabilities. We implement various security measures when a user places an order, submits or accesses data in order to keep their personal information secure.

10. CHANGES TO PRIVACY POLICY

We may change the information in this Privacy Policy if we deem it appropriate. If we do so, we will notify you through the Platform through various procedures (such as a banner or pop-up window) or we may notify you if the change in question is relevant to protect your personal information so that you can review the change and, if necessary, object. unsubscribe from any services or features.

We encourage you to read this Privacy Policy from time to time in the event that minor changes or any interactive improvements are made, taking advantage of the fact that you will always find this document a permanent reference on our website.

If we wish to use your personal information for a new purpose not covered by this document, we will provide you with a new privacy policy detailing the new processing. If necessary, we will ask for your consent before starting a new data processing activity.

11. COOKIES INFORMATION

We use cookies and similar tools to make it easier for you to browse the site and to understand how we relate to you and to serve you ads that are appropriate for your browsing habits.

Please read our cookie policy to learn more about the cookies and similar tools we use, their purpose and other interesting information.

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